Virginia Tech® home


Emergency Services

If you are concerned about yourself or any Virginia Tech student being (or becoming) suicidal, please call the Cook Counseling Center at 540-231-6557.  This number can be used during regular office hours or after-hours to speak with a counselor.

There are also other local resources to aid in an emergency.

Students in Crisis

Students who are in crisis should call 540-231-6557 and ask to be connected to a crisis clinician by phone. This person will help determine the next steps to address the crisis. The clinician will first attempt to meet the student's needs via a telehealth format, but the clinician will be available to meet face to face if telehealth is not sufficient. Examples of a crisis that might require a face to face, in person, meeting are experiencing significant thoughts of self-harm or harm to others, a recent trauma or sexual assault, psychotic symptoms such as hearing voices or seeing things, or disruptions to thinking that damage the ability to function or be safe.

Outside Provider Referral to CCC

If an outside provider wishes to refer a student to the Cook Counseling Center for counseling or psychiatric services, they are requested to submit the Outside Provider Referral Forms packet.

First Time Counseling Visits

Students begin their work with Cook Counseling Center with a Cook Connect appointment regardless if they are new to the center or have been seen previously. Appointments may be scheduled by calling the Cook Counseling Center at 540-231-6557 during regular business hours. Prior to the appointment students will complete paperwork. During the appointment, a Connect Clinician will review the paperwork with the student, discuss the student's concerns, discuss treatment goals, discuss resources and therapy options, and collaboratively develop a Connect Plan to provide students with the support needed.

Students seeking psychiatric services can discuss their needs with their Cook Connect clinician. Psychiatric services require a referral from a qualified mental health care or medical provider who already has established treatment with the student. Our Cook Connect clinicians can assist student in getting connected to an ongoing mental health provider (e.g. counselor) prior to the psychiatry referral. Please see our psychiatric service page for more information.

Appointments with Embedded Counselors

Students may request to schedule with an embedded counselor in their academic area/campus location.

We have embedded counselors in the following locations: College of Science, College of Engineering, Graduate School, Veterinary Medicine, Residential Well-being, Roanoke campus, and Northern Virginia campus. If you would like to specifically be scheduled with an embedded counselor within your designated college or location please request this when you call our office at 540-231-6557.